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Legal & Compliance

Privacy Policy

Effective Date: October 4, 2026

Cloudzyne (“Cloudzyne,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we handle personal information submitted through our website, cloudzyne.com, and through inquiries regarding our software development and technology services.

1. Information We Collect

When you contact Cloudzyne through our website, you may provide information such as:

  • Your name
  • Email address
  • Phone number, if provided
  • Company or organization name, if provided
  • Project requirements and description
  • Project category, scope, and estimated budget
  • Any other information you voluntarily include in your inquiry

We collect this information to understand your requirements and communicate with you regarding your inquiry.

2. How We Use Your Information

We may use the information you provide to:

  • Respond to your inquiries
  • Understand your software or technology requirements
  • Discuss potential projects
  • Prepare proposals or estimates
  • Communicate with you about our services
  • Maintain the security and operation of our website and services
  • Comply with applicable legal obligations

We do not sell or rent your personal information.

3. Email and Service Providers

When you submit our contact form, the information you provide is transmitted through Resend, our email delivery provider, so that your inquiry can be delivered to our business email account.

The resulting email and related information may be stored and processed by Resend and by Google Workspace, which we use for business email.

These providers may process information such as email addresses, message content, and related email metadata as necessary to provide their services. Resend states that its email service processes message content and metadata and that its customer data is stored in the United States.

We use these services only for legitimate business and communication purposes.

4. Confidential Business Information

You may choose to provide information about your business, software ideas, workflows, or project requirements when contacting us.

We handle information provided to us responsibly and use it for the purposes for which it was provided.

Where formal confidentiality obligations are required, Cloudzyne may enter into a separate Non-Disclosure Agreement (NDA) or other written agreement with the relevant party.

This Privacy Policy does not replace the confidentiality or intellectual-property terms of a separate agreement.

5. Data Retention

We retain inquiry and communication information for as long as reasonably necessary for legitimate business purposes, including responding to inquiries, managing prospective or existing client relationships, maintaining appropriate business records, resolving disputes, and meeting applicable legal obligations.

The retention period may vary depending on the nature of the information and the circumstances in which it was provided.

6. Cookies and Analytics

Cloudzyne does not currently use non-essential cookies or analytics services to track website visitors for advertising or behavioral analytics.

Our website may nevertheless use technologies that are technically necessary to operate, secure, and deliver the website.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Your Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of certain personal information held by us.

If you wish to make a privacy-related request, please contact us using the details below. We may take reasonable steps to verify your identity before processing a request.

9. Changes to This Privacy Policy

We may update this Privacy Policy when our services, website, data practices, or applicable legal requirements change.

Any updated version will be published on this page with a revised effective date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Cloudzyne Software Solutions· Colombo, Sri Lanka